Last Updated: February 18, 2025
Last Updated: [Date]
Welcome to Tabby! Tabby is a DBA (Doing Business As) of Spensibly, Inc. This Privacy Policy describes how we collect, use, and protect your personal information when you access or use Tabby’s website, mobile app, and services (collectively, the “Service”). By using our Service, you agree to this Privacy Policy.
1. Information We Collect
Tabby collects various types of information to provide and improve our Service. Personal information such as your name, email address, phone number, and business details may be required during account creation or when interacting with our support team. Additionally, we collect financial data, including transaction details, invoices, and expense records, especially when you link your bank or credit card accounts to the Service. To enhance user experience, we gather usage data such as interactions with the app, device information, and log data. We also utilize cookies and tracking technologies to understand user behavior, improve functionality, and deliver a seamless experience.
2. How We Use Your Information
The information collected is used to provide, improve, and personalize our AI-powered bookkeeping services. We use financial data to securely sync and categorize transactions, generate reports, and ensure a smooth bookkeeping experience. User data also allows us to send transaction alerts, reports, and other important updates related to your account. Additionally, we may use your information to respond to customer support inquiries, troubleshoot issues, and enhance our overall service. In some cases, data may be processed to comply with legal and regulatory obligations to protect both our users and our platform.
3. How We Protect Your Data
Protecting your data is our top priority. We implement bank-level encryption to safeguard your personal and financial information. All user data is stored securely, and we do not retain banking credentials. Access to sensitive data is strictly limited to authorized personnel who require it for service-related tasks. We continuously monitor and update our security practices to prevent unauthorized access, breaches, or misuse of user information.
4. Data Sharing & Third-Party Integrations
Tabby integrates with third-party services such as Plaid, Stripe, and other financial partners to facilitate secure bank connections, payment processing, and automated bookkeeping functions. While we collaborate with trusted third parties to enhance our service, we do not sell your personal data to any external entity. Data may be shared with regulatory authorities only when required by law to ensure compliance with financial regulations.
5. Your Data Rights & Choices
As a user, you have control over your personal and financial data. You may access and update your account details at any time through the app. If you wish to delete your account and remove your data from our system, you may submit a request to our support team. Additionally, you have the option to opt out of marketing communications, data tracking, and certain automated processes by adjusting your preferences within the Service settings.
6. Data Retention
We retain user data for as long as necessary to fulfill legal, tax, and business obligations. Financial records are typically maintained for compliance with regulatory requirements. Once data is no longer required, we securely delete or anonymize it to ensure that it is no longer personally identifiable. Users may also request the removal of their data under specific circumstances, subject to applicable laws and regulations.
7. Cookies & Tracking
Our website and app use cookies and tracking technologies to enhance the user experience and provide analytical insights. These tools help us understand user interactions, optimize performance, and deliver personalized recommendations. Users can manage their cookie preferences through browser settings or opt-out options within the Service.
8. Changes to This Policy
We reserve the right to update this Privacy Policy periodically to reflect changes in our services, security measures, or legal obligations. Significant modifications will be communicated to users via email or in-app notifications. We encourage users to review this policy regularly to stay informed about how their data is handled.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data rights, please contact us at:
Spensibly, Inc. DBA Tabby
2153 Westchester Ave Suite 200, Bronx, NY 10462, United States
support@usetabby.com